![]() ![]() These trends create an environment in which emerging ICTs can have greater potential impact. ![]() Such trends as the following: the increasing prevalence of integrated mental health and substance abuse services into “behavioral health” the promotion of inter-professional and multidisciplinary approaches greater awareness of, and in some venues now required, focus on patient/client-centered care heightened acknowledgement of the role of caregivers and their enhanced influence and power as advocates heightened prevalence of universal design principles increased attention to mindfulness and greater sensitivity to the short- and long-term impact of trauma are all relevant. Furthermore, there is little discussion concerning the concurrent impact of other significant ongoing transformations in social work practice that in some ways support increased impact of emerging technologies and in other ways limit their potential impact. It is harder still to identify concrete, data-based evidence concerning the efficacy and cost-effectiveness of these technologies and services, the “real impact” that changes clients’ lives. However, while it is relatively easy to locate descriptions of innovative technologies and social work services utilizing these technologies, it is somewhat more difficult to locate concrete evidence to illustrate actual widely-adopted changes in the practice arena brought about as a result of ICTs. There is little doubt that social work practice has been, is, and will continue to be impacted by emerging technologies, generally defined in terms of information and communication technologies (ICT), in the United States and around the globe.
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